Banking Insights

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

March 16, 2020  |  by John Ennis

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

March 02, 2020  |  by Diebold Nixdorf

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

November 25, 2019  |  by Juergen Kisters

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

October 02, 2019  |  by Jim Flannery

85% of FIs say the merchant segment is a growing focus, but only 28% say their service offerings to merchant clients are sufficient. Our Advisory Services expert explores what FIs can do to nurture this key segment.

June 06, 2019  |  by Thomas Schulze

What can US financial institutions learn from their global counterparts about cash recycling, and when does it make the most sense for a bank or credit union to implement it? We answer this and more in our blog.

May 21, 2019  |  by Juergen Kisters

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

July 23, 2018  |  by Douglas Hartung

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

June 14, 2018  |  by Matthew Phillips

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

May 14, 2018  |  by Tim Hoover

A new case study we just released offers an excellent window into how banks and credit unions can reap pretty astounding efficiency gains behind the teller line. This is a common project we work on